Help at home
Personal care, meals, medication prompts and household tasks, delivered with dignity.
See how personal care works →You do not need to understand every NDIS rule to get started. Tell us about your family member, and we will explain your options in plain language and help you take the next step.
Call or send us a message. Tell us about your family member in your own words. No forms you do not understand, no pressure.
We match your family member with support workers who suit their personality, routine and needs, and introduce them properly before supports begin.
Supports start when your family is ready. We check in regularly, and you can always reach a real person at our office if something needs to change.
Personal care, meals, medication prompts and household tasks, delivered with dignity.
See how personal care works →Social activities, community outings and transport so life stays full and connected.
See how community support works →Community nursing and 24/7 support for higher needs, so you can rest knowing they are safe.
See how 24/7 complex care works →Supported homes with housemates and staff, when living at the family home is no longer the best fit.
See our SIL homes →Every one of our 200+ support workers is screened before their first shift, including the NDIS Worker Screening Check and a Working with Children Check. We keep the same workers with your family wherever possible, so you see familiar faces, not a revolving door.
And you stay in control. If something is not working, tell us and we will change it.
My daughter has been receiving supports for two years. This year, for the first time in 25 years, I was able to visit my home country because she was supported.
Use the family inquiry form on our contact page. Tell us a little about your situation, and our team will call you back, explain everything in plain language and guide you from there.