What we collect
Your name and contact details, information about your NDIS plan and goals, and the records we keep while supporting you. We only collect what we need to deliver your supports.
Privacy
Our privacy commitment.
Plain language, no fine print. This page explains what personal information we collect, why we collect it, how we store it and what your rights are.
The commitment
What we collect, and why.
Why we collect it
To provide your supports, coordinate with the providers and professionals you ask us to work with, and meet our obligations as an NDIS registered provider. We do not sell your information.
How we store it
Your information is stored securely, access is limited to the team members working with you, and we keep records only as long as we need to or are required to by law.
Your rights
You can ask what information we hold about you, ask us to correct it, and ask questions about how it is used. You can also withdraw a consent you have given us, and we will explain what that means for your supports.
Questions about your information
Call 0466 971 637 or email info@resilientlifecare.com.au and ask for the person responsible for privacy. If you are not satisfied with our answer, you can raise it through our feedback and complaints process.